Guide

How to write a design brief.

Designers use your brief as the basis for every decision they make, from the layout down to the color. That's why a thin one comes back as revisions, and a good one comes back as work you recognize.

Here's what goes in each section, why it matters, and the difference between a line that sounds fine and one a designer can use. Copy the structure into your own document, or let Sosai ask you the questions and write it up for you.

The short version

A usable design brief answers ten things.

  1. 1Goals. What has to be different once the work is done.
  2. 2Audience. Who sees it, and where.
  3. 3Brand and voice. What you stand for and how you sound.
  4. 4Style. What it should look like, shown rather than described.
  5. 5Color. What's fixed, what's open.
  6. 6Scope. Every file and format you expect to receive.
  7. 7Budget and timeline. A range and a date, with the reason behind the date.
  8. 8Do's and don'ts. What's off the table.
  9. 9References. Examples, each with a line on what you're pointing at.
  10. 10Your own words. The original message, pasted in unedited.

Write those and a designer can quote you and start. The rest of this page is what each one looks like when it's done well.

Forty seconds on what a finished brief looks like, and how much of it fills itself in from material you already have. A link is the fastest start, but a forwarded email, a rough note or nothing at all works too. Whatever's missing just gets asked.

Section 1

Goals

What should this project achieve?

One or two sentences on what has to be different once the work is done. Say what the new thing has to do, and leave how it looks to the designer.

Without it, every decision comes back to you as a question, and usually two rounds too late.

The goals question in Sosai, with a button that reads Help me, Saya
One question at a time. If the answer won't come, Saya drafts one from what it already read and you fix it.

Sounds fine

We need a new logo.

Usable

We sell to architects, and our current mark reads as a toy brand at small sizes on drawings. It has to hold up at 16 px and sit comfortably next to engineering firms.

Section 2

Audience

Who is this for, exactly?

The people who'll see the work, described the way you'd describe them to a colleague. Where they run into your brand matters more than their age.

Audience settles more arguments than any other line. Half the taste questions on a project turn out to be audience questions.

Sosai showing what it read from a website, each line marked as a guess
Read off emparo.ch before a single question. Every line is marked as a guess, and every line is editable.

Sounds fine

Everyone. Mostly younger people.

Usable

Practice owners between 35 and 55, comparing three suppliers on a phone at the end of a long day, most of them burned by a cheap rebrand before.

Section 3

Brand and voice

What do you stand for, and how do you sound?

Your name, your category in plain words, and how the brand talks to a customer. Pick a voice and read a sample out loud.

When a brief calls a brand warm in one line and authoritative in the next, every headline becomes a negotiation.

Voice options in Sosai, with a written sample under the selected one
Pick a voice and a sample appears. Read it out loud, and you know in a second instead of in round three.

Sounds fine

Professional but friendly. Modern.

Usable

Plain and direct, the way a good tradesperson talks. Short sentences, no superlatives, never the word solutions. Warmth comes from being useful.

Section 4

Style

What should it look like?

Show it. Pick reference images wherever you can, and add one line saying what the image is doing that you like.

Style words carry the most misunderstanding per syllable. Editorial, premium and clean mean something different to everyone in the room, and nobody notices until the first presentation.

Sounds fine

Clean, modern, premium.

Usable

Like the middle reference: lots of white space, one strong photograph, type doing the work. Skip the third one, that ornament is too much for us.

Section 5

Color

What's fixed, and what's open?

The colors you already own, as values rather than names, and how far a designer can move away from them.

Most brands already have colors in use somewhere. The brief is where they get written down or quietly reinvented, and reinventing them costs a round of revisions, sometimes a reprint.

Color palette measured from a website, with hex values
Measured off the page, not guessed at, and yours to correct. These five came out of emparo.ch.

Sounds fine

Our blue, plus something fresh.

Usable

The blue in our website header stays, everything else is open. Avoid green, our biggest competitor owns it here.

Section 6

Scope

What exactly are you getting?

Every file and format you expect to receive, with sizes, quantities and platforms where they matter.

Scope is what a quote is built on. Leave it out and you get four different assumptions, and the cheapest one assumed the least.

Sounds fine

A logo and some brand stuff.

Usable

Primary logo plus a horizontal version and an icon, SVG and PNG, with a one page usage sheet. No stationery, we print nothing.

Section 7

Budget and timeline

What's the money, and what's the date?

A range is plenty, and open to a proposal is a real answer. If the date is fixed by something, name the thing.

Leaving the budget out doesn't get you a better price, it gets you proposals aimed at the wrong bracket. And a deadline without its reason can't be negotiated when something has to give.

The budget question in Sosai, with a slider and an open option
A range instead of a figure, and open is an answer in its own right. An empty budget reads as forgotten, a deliberately open one doesn't.

Sounds fine

We're flexible. As soon as possible.

Usable

Between 4,000 and 6,000, open to a proposal if it changes the scope. The trade fair is on 14 March and stand graphics go to print three weeks before.

Section 8

Do's and don'ts

What's off the table?

The constraints that aren't up for discussion, and the things you've already tried and rejected.

This is the cheapest section you'll write. Every line here is a revision round that doesn't happen.

The do's and don'ts question in Sosai
Every line here is a revision round that doesn't happen.

Sounds fine

Nothing too crazy.

Usable

Has to work in one color for embroidery. Never the mascot, it was retired after a complaint. No stock photos of people in hard hats.

Section 9

References

What have you seen that works?

Links or images, each with one line on what you're pointing at. Things you dislike are just as useful.

Send a reference without a sentence and the designer has to guess whether you meant the layout, the color or the photography. Guess wrong, and they do the wrong work carefully.

Sounds fine

Here are a few sites we like.

Usable

This one for how the navigation stays out of the way. This one for the photography only, the type is far too loud for us.

Section 10

Your own words

What did you actually say?

The original message, pasted in unedited, mess and all.

Every summary loses something, and never the part you expected. The raw text is where a designer finds the sentence that explains the rest.

Sounds fine

Client wants it to feel more premium.

Usable

The whole email, including the line about their biggest customer calling the packaging cheap. That sentence is worth more than the word premium.

Three mistakes almost every brief makes

Describing the solution instead of the problem

A brief that already asks for a blue sans-serif logo has spent the part you're paying for. Say what has to be true at the end and leave the how open.

Reaching for adjectives when an example would do

Modern, clean and premium survive every review meeting because nobody disagrees with them, which is exactly why they decide nothing. One reference with a sentence beats ten adjectives.

Leaving out the money

An unnamed budget gets guessed at, usually wrong in both directions, and the correction costs a round of work somebody has to pay for.

The short way

Or let Sosai ask you the questions

You don't have to be fluent in design language to write a good brief. Paste your website, answer a few plain questions, and Sosai puts the document together in the order a designer reads it: goals, audience, scope, budget, tone, your measured colors, and your own words at the end.

Most people are done in about five minutes. Free, for as many projects as you like.

The finished brief at a glance, section by section
What the answers add up to, from the same run.

Try it with your own project

A website, a few lines, the email your client sent you, or nothing at all. Anything's a start.

See finished briefs first, if you'd rather look than start.

FAQ

Questions about briefs

How long should a design brief be?

One or two pages. Long enough that a designer can quote and start without calling you, short enough that they read all of it.

Length is not the measure. A page with a budget range, a deadline and three don'ts beats five pages of adjectives.

Who should write the brief, the client or the designer?

Whoever has the facts, which is usually the client. Plenty of studios write it themselves from what the client sent and have them confirm it, which works just as well.

What matters is that both sides end up looking at the same document before the work starts.

What if I don't know what I want yet?

Then say what has to be true at the end, and leave the how open. That's a brief a designer can work with.

For the questions you genuinely can't answer, pictures help more than words: pick references and say what they're doing that you like.

Should I put the budget in the brief?

Yes, at least as a range. Without one you get proposals aimed at the wrong bracket, and everybody wastes a week.

If it's genuinely open, write that it's open to a proposal. That's an answer, and an empty field is not.

What's the difference between a brief and a contract?

The brief says what the work is for and what it has to do. The contract says what happens with money, rights and deadlines if something goes wrong.

A good brief prevents most of the arguments a contract has to settle, which is why it's worth the half hour.

Do I have to fill this in by hand?

No. Paste your website and whatever else exists, and Sosai fills in most of it before asking you anything, then asks only about the gaps.

It's free for as many projects as you like, and the document comes out in the order above.

How Sosai works

Write yours in about five minutes.

Paste a website or a few lines, and Sosai asks only what is still missing.

Built in Zurich. Free, no card.